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Showing posts from August, 2011

OMS: seller loan details

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You can now capture optional seller loan details on a property mandate. The following info can be captured: - Financial institution (financed through) - Account Number - Outstanding amount Our next update will include an upgrade to the search facility to search for a property based on the loan number entered.

OMS update: add existing contacts to property mandates

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We’ve improved & activated the ability to add new or existing contacts on property mandates. From the property mandate screen, you can add a new contact. The system then automatically checks for any duplicates using a number of criteria including first & last name, mobile number and email address. It will warn you if a duplicate is found (A). A list of duplicates will be shown with the option to open the contact in a new window or link it to your property that you have opened (B). When an existing contact is linked to a property you will of course see it as a linked property under that contact. The system caters for linking contacts to multiple properties thus having a global and single view of a contact. This way you can keep track of any previous mandates for your contacts.

OMS: improved property mandate screen

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We’ve launched an improved mandate screen with the focus on making it more user friendly and having all info in one view. A) Mandate history now accessible through a dropdown menu. B) Commission details moved to the right in a separate column. C) Mandate contact details now visible on the same page where you can easily add a new contact. D) Days on market indicator shows you the number of days the property is on the market and days to expiry. A thin bar graph at the bottom also shows you how many days you have left on this mandate in red & green.

OMS: New, checking for duplicate contacts

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We’ve enabled a new feature in the OMS contacts that automatically checks for existing duplicate contacts when you add a new contact. It will check the email address and mobile number fields, if a duplicate is found you won’t  be able to add a new contact. It will also check the First and Last Names and warn you of duplicates with the option to add a duplicate name if it is a coincidence. A) Message informing you that a duplicate was found B) Override adding a duplicate contact name where the first and last names are duplicates.

Service failures 09 Aug (Back Online)

We have experienced a major outage on our servers due to a outage on the main and backup power supplies at our host, but have recovered all services: http://www.theregister.co.uk/2011/08/08/bpos_amazon_power_outages/ Update 10.20am, 10 AUG 2011 – All services are back online including the OMS. Update 11:14pm, 09 AUG 2011 – all websites are now back online. OMS by tomorrow morning 10 Aug latest. Update 05.00pm, 09 AUG 2011 -  our one affected mail server is now back online. this affected 10% of our email users (other email servers were fine). Update 08.28pm, 09 AUG 2011 – senior engineers from Amazon AWS are currently assisting on the recovery process. We will provide an update in the next hour. From Amazon AWS where our servers are hosted: “We understand at this point that a lighting strike hit a transformer from a utility provider to one of our Availability Zones in Dublin, sparking an explosion and fire. Normally, upon dropping the utility power provided by the transf