When a new referral is captured or the status is updated an email is automatically sent to both send and receiving offices.
Clicking on the referral link on the email will open up the referral. There was a problem where a blank referral was shown due to the particular user not logged in. We have addressed the problem and the system will now force you to login to view the referral if not already logged in.
Note: the referral system module is only available to national clients