The new default view for the OMS Live Inbox is now ‘my outstanding items (last 10)’. This filter for the last 10 outstanding items in your inbox. As you tick items of it will automatically filter again and bring older items into view. You can still click on the dropdown and select to view all your items (or historic completed items).
As before all items are colour coded with the waiting time and description displayed:
We have also corrected a problem where the inbox did not refresh correctly for all users. The inbox now refresh faster too – it will now check for new messages automatically every 60 seconds.